Privacy policy

Layered Designs

Last updated: 7 March 2026

This Privacy Policy describes how Layered Designs ("we", "us", or "our") collects, uses, and discloses your personal information when you visit https://layereddesigns.au (the "Site"), use our services, or make a purchase.

For the purposes of this policy, “you” refers to any visitor, customer, or individual interacting with our website or services.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we make updates, the revised policy will be posted on this page, and the “Last updated” date will be changed.

Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide Directly

When you use our website or place an order, you may provide:

Contact information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order information

  • Purchase details
  • Order history
  • Payment confirmation

Account information

  • Login details if you create an account

Customer support information

  • Information you provide when contacting us for support

Providing some information is necessary to complete purchases or access certain features of the website.

Information Collected Automatically

When you visit our website, certain information may automatically be collected through cookies or similar technologies. This may include:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Website interactions

This information helps us improve our website performance and customer experience.

Information from Third Parties

We may receive information from trusted third-party service providers who support our business operations, including:

Shopify
Our website is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products.

Payment processors
Payment providers securely process your payment details in order to complete transactions.

Analytics and advertising partners
These services may collect information about how you interact with our website to help improve our services and marketing.

Any information received from third parties is handled according to this Privacy Policy.

How We Use Your Information

We use your personal information to:

Provide products and services

  • Process orders and payments
  • Ship products
  • Manage your account
  • Provide order updates and confirmations

Customer support

  • Respond to enquiries and provide assistance

Improve our website

  • Understand how customers use our site
  • Improve functionality and performance

Marketing and promotions

  • Send promotional emails or updates (you can unsubscribe at any time)

Security and fraud prevention

  • Protect our website, customers, and business from fraudulent activity.

Cookies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic.

Cookies help us:

  • Remember your preferences
  • Improve website functionality
  • Analyze site performance

Shopify uses cookies to operate the store platform. More information about Shopify cookies can be found here:

https://www.shopify.com/legal/cookies

You can adjust your browser settings to block or delete cookies, though this may affect some website functionality.

How We Share Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping and fulfillment partners
  • Customer service providers
  • Analytics and marketing tools

These providers only receive information necessary to perform their services.

We may also disclose information when required to comply with legal obligations or protect our rights.

We do not sell your personal information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Data Security and Retention

We take reasonable measures to protect your personal information. However, no system can guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Layered Designs
Website: https://layereddesigns.au
Email: info@layereddesigns.au